Terms & Conditions



WEBSITE TERMS AND CONDITIONS

Thank you for visiting this website. Please read the terms and conditions contained in this document (“Terms and Conditions”) carefully. These Terms and Conditions constitute a binding and enforceable legal contract between you and Parekh. You represent and warrant that you have full legal capacity and authority to agree and bind yourself to these Terms and Conditions. By using this website or purchasing the products, as applicable, through this website or third-party links made available herein, you agree that you have read, understood, and are bound by these Terms and Conditions, and that you comply with the requirements listed herein. If you do not agree to all or any of these Terms and Conditions or comply with the requirements herein, please do not access or use the website or purchase the products.

Throughout this site, the terms “we”, “us”, “our”, “Parekh” and “Parekh Group” refer to Parekh Integrated Services Private Limited (hereinafter “Parekh”). “You” refers to any person accessing and/or using this website. “Galderma” and “Galderma Group” refer to Galderma India Private Limited, and its affiliates, where applicable.

These Terms and Conditions include any guidelines, additional terms, or disclaimers made available or issued by us from time to time.

Site Information

The domain name and website Skin Health & You is owned by Parekh, having its registered office at C/O Parekh Prints, 1st Floor, IIT Bhatti, Italian Textile Compound, Goregaon (East), Mumbai- 400 063.

Parekh is the authorised distributor of Galderma products. As a user of the website, you are contracting with Parekh. Please note that Galderma does not supply any products or services to any consumers directly.

This information provided on the website is for general informational purposes only. This information is not intended as a substitute for informed medical advice or recommendations from healthcare professionals. You should not use this information to diagnose or treat a health problem or disease without consulting with a qualified healthcare provider.

Parekh does not endorse or attest to the validity or accuracy of any treatments, medications or any products described, mentioned or discussed in any of the services, databases or pages accessible within or from this website or any other Parekh service or publication. Furthermore, Parekh makes no representations concerning the efficacy, appropriateness or suitability of any such products or treatments. Before acting on any information contained on the web pages, you agree that you will consult your healthcare provider to determine whether the information you are relying on is appropriate for your medical conditions. Parekh is not engaged in rendering medical advice or services.

In view of the possibility of human error or advances in medical knowledge, neither Parekh, Galderma, its sponsors, its staff nor other parties involved in providing the services, databases or pages accessible within or from this website, or any other service or publication of Parekh, warrant that the information contained therein is in every respect reliable, accurate, or complete and Parekh is not responsible or liable for any errors or omissions that may be found in such information or for the results obtained from the use of such information. You are encouraged to consult other sources and confirm the information contained in any of these services, databases or pages accessible within or from this website or any other service or publication of Parekh.

Website Privacy Notice

Any personal information or material collected from this website are subject to the practices set out in the Privacy Notice located on this website.

Accuracy, completeness and timeliness of information

Whilst we use all reasonable attempts to ensure the accuracy and completeness of information on this website, we are not responsible if the information that we make available on this website is not accurate or complete. Any reliance upon the material on this website shall be at your own risk. You agree that it is your responsibility to monitor any changes to the material and the information contained on this website.

Transmission

Any non-personal communication or material you transmit to this website by electronic mail or otherwise, including any data, questions, comments, suggestions or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post on the website becomes the property of the Parekh Group and may be used for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, the Parekh Group is free to use for any purposes whatsoever (including but not limited to the developing, manufacturing, advertising and marketing of products) any ideas, artwork, inventions, developments, suggestions or concepts contained in any communication you send to this website. Any such use is without compensation to any other party, including the party submitting information. By submitting information, you are also warranting that you own the material/content submitted, that you assign to Parekh or otherwise waive any rights that you may have in such information, that such information is not defamatory, and that the Parekh Group's use of such information will not violate any third party's rights or otherwise place us in breach of any applicable laws. The Parekh Group is under no obligation to use the information submitted.

You represent and warrant that all information that is provided by you through this website or in relation to Galderma products is complete, true, valid, and correct on the date of agreeing to these Terms and Conditions and shall continue to be complete, true, and correct while you access or use this website or the products.

Should any information or communication submitted by you to us change during the existence of these Terms and Conditions, you undertake to immediately bring such change to our notice at support@skinhealthandyou.com. We do not accept any responsibility or liability for any loss or damage that you or any person may suffer or incur if any information you provide is incorrect, incomplete, inaccurate, misleading, unlawful, or if you fail to disclose any material fact.

Intellectual Property Rights

All copyright, trademarks and other intellectual property rights in all text, images and other materials on this website are the property of the Parekh Group/Galderma Group or are included with the permission of the relevant owner.

You have a limited, non-exclusive, non-transferable, non-sublicensable right to browse this website, reproduce extracts by way of printing, downloading to a hard disk or for the purposes of distribution to other individuals, for personal and non-commercial purposes, unless expressly permitted by Parekh in writing. This is only to be done on the proviso that you keep intact all copyright and other proprietary notices and that the following trademark notice appears on such reproductions – ® Reg. Trademark. All rights reserved. No reproduction of any part of this website may be sold or distributed for commercial gain nor shall it be modified or incorporated in any other work, publication or website.

The trademarks, logos, characters and service marks (collectively “Trademarks”) displayed on this website belong to the Galderma Group, Parekh Group, or their licensors. Nothing contained on this website should be construed as granting any license or right to use any Trademark displayed on this website. Your use/misuse of the Trademarks displayed on this website, or of any other content on this website, except as provided for in these Terms and Conditions, is strictly prohibited. You are also advised that the Parekh/Galderma Group will vigorously exercise its right to enforce its intellectual property rights to the fullest extent of the law.

Links to other websites

Links on the Parekh Group websites may take you outside the Parekh Group network and systems. The Parekh Group accepts no liability or responsibility for the content, accuracy or function of these other third party websites, or any related claim or loss. The links are provided in good faith and the Parekh Group cannot be held responsible for any information, materials, content, products, or services provided by third party websites to which we provide a link, including their privacy practices and terms of use. The inclusion of any link to other websites does not imply endorsement by the Parekh Group. We highly recommend that you make yourself aware of and carefully read the legal and privacy notices of all other websites that you visit.

Warranties and Disclaimers

Your use of this website or the products is at your own and exclusive risk. You hereby accept full responsibility for any consequences that may arise from your use of the website or the products, and expressly agree and acknowledge that we shall have absolutely no liability in this regard.

This website and the products are provided to you on an "As Is" and "As Available" basis and, consequently, the Parekh Group gives no warranties of any kind, whether express, implied, statutory or otherwise (including the implied warranties of merchantability or satisfactory quality and fitness for a particular purpose) in relation to this website or the products, including warranties or representations that material on this website will be complete, accurate, reliable, timely, non-infringing to third parties, that access to this website will be uninterrupted or error-free or free from viruses, that this website will be secure, that any advice or opinion obtained from the Parekh  Group is accurate, valid, complete, or reliable, and any representations or warranties thereto are accordingly expressly disclaimed, to the fullest extent under applicable law.

No advice or information, whether oral or written, obtained from us shall create any warranty that is not expressly stated in these Terms and Conditions.

We provide the website and the products in compliance with laws applicable in India. We are not responsible for any differences between such rules and any different rules applying to such products or services in any country other than India. If you are accessing or using the website or the products outside the territory of India, it is your sole responsibility to ensure whether it is lawful to access the website or the products in the territory where you are located. Parekh shall have no liability in this regard.

WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE DO NOT RECOMMEND OR ENDORSE ANY SPECIFIC COSMETICS, TESTS, PHYSICIANS, PRODUCTS, PROCEDURES, OPINIONS, “OFF-LABEL” USES, OR ANY OTHER INFORMATION THAT MAY BE PROVIDED THROUGH THE WEBSITE. ANY CONTENT AVAILABLE ON THE WEBSITE IS FOR GENERAL INFORMATION PURPOSES ONLY AND DOES NOT CONSTITUTE EITHER AN ADVERTISEMENT OR PROMOTION OF ANY PRODUCT BEING OFFERED FOR SALE OR ANY PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, TREATMENT OR RECOMMENDATION OF ANY KIND. YOU ARE RESPONSIBLE FOR CONDUCTING YOUR OWN DUE DILIGENCE, INVESTIGATION, VALUATION, AND EVALUATION OF THE PRODUCTS AND THE INFORMATION ON THIS WEBSITE.

Access to website or products

We reserve the right to restrict, suspend or terminate without notice your access to this website or any feature of this website or any feature or part thereof at any time.

We may also at our sole discretion and at any time modify or discontinue the provision of the website or any products, or any part thereof, with or without notice. You agree that we will not be liable to you or any third party for any addition, modification, suspension, or discontinuation of the website or any products, or for the termination of your access thereof.

Our products

All products or services displayed on the website constitute an invitation to offer. Your order for purchase constitutes your ‘offer’ which shall be subject to these Terms and Conditions. We reserve the right to accept or reject your offer. When you place an order, you will receive an acknowledgement via e-mail, SMS, or WhatsApp that confirms or rejects the receipt of your order. This e-mail will only be an acknowledgement and will not constitute acceptance of your order. A contract between you and Parekh for the purchase of the products will not be formed until your payment has been approved by us and we have debited your credit or debit card or otherwise received the payments from you for the products or services.

We reserve the right to refuse any order for products you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, or orders that use the same billing or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail address, billing address, or phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. All products shall be prepared for shipment in a manner that is adequate to ensure safe dispatch and arrival. Please note that there may be delays in delivery due to reasons beyond our control. We will not be responsible for delays in delivery due to reasons beyond our control. You will receive all notifications by e-mail, SMS, or WhatsApp regarding the order details and the probable dispatch date.

Payment Terms

Unless otherwise stated at the time of checkout, you agree to pay the full price of the product you order. Offers and discounts will be offered at our sole discretion. We reserve the right to refuse or cancel applications of offers and discounts for your order.

We cannot confirm the price of a product until you place an order. If a product is listed at an incorrect price or with incorrect information due to any technical error, we shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been delivered. In the event that an item is wrongly priced, we may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. The prices are inclusive of applicable taxes. These shall be added to your invoice at checkout as applicable.

You may be eligible for a return or refund in case of delivery of an expired or damaged product, or otherwise at our sole discretion.

Shipping charges are automatically added to your invoice as per standard rates.

We may use a third-party payment processor to bill you through your selected mode of payment. The processing of payments will be subject to the terms and policies of such a third-party payment processor in addition to these Terms and Conditions. We shall not be liable for any error by a third-party payment processor. In the event of any unsuccessful payments, the money so debited shall be credited in accordance with the terms of the third-party payment processor.

Liability

The Parekh Group and/or any other party involved in the creation, production or delivery of this website or the products on our behalf shall have no liability or any responsibility whatsoever for any direct, incidental, consequential, indirect, special or punitive damages, costs, losses or liabilities whatsoever and howsoever arising out of your access to, use, inability to use, change in content of this website or the products or arising from any other website you access through a link from this website or to the extent permitted by applicable law, from any actions we take or fail to take as a result of any communications you send us, whether or not we had been advised of the possibility of such damages, based on any theory of liability, including breach of contract or warranty, negligence, or other tortuous action, or any other claim arising out of or in connection with your use of or access to the website or the products.

The Parekh Group and/or any other party involved in the creating, producing or delivering this website shall have no responsibility to maintain the material and services made available on this website or to supply any corrections, updates, or releases in connection therewith. Any material on this website is subject to change without notice.

Further, the Parekh Group shall have no liability or any responsibility whatsoever for any loss suffered caused by viruses or otherwise that may infect your computer equipment or other property by reason of your use of, access to or downloading of any material from this website. If you choose to download material from this website, you do so at your own risk.

To the maximum extent permitted by applicable law, you expressly waive all claims against Parekh Group, its officers, directors, employees, suppliers and programmers that may arise from your use or access of this website or the products.

Your Responsibilities

You are prohibited from doing any act that the Parekh Group in its absolute discretion may deem to be inappropriate, and/or would be deemed to be an unlawful act or is prohibited by any laws applicable to this website including but not limited to:

  1. Any act that would constitute a breach of either the privacy (including uploading private information without the concerned individual's consent) or any other of the legal rights of individuals;
  2. Using this website to defame or libel the Parekh Group, its employees or other individuals or acting in such a way that brings into disrepute the good name of the Parekh Group;
  3. Uploading files that contain viruses or other computer code or programming that may cause damage to the website, property of the Parekh Group, or the property of other individuals;
  4. Use of data mining, robots, or similar data gathering and extraction tools;
  5. Making any back-up or archival copies of the website or any part thereof;
  6. Bypassing any measures used by us to prevent or restrict access to the website;
  7. Accessing, monitoring, or copying any information on the website using any robot, spider, scraper, or other automated means or any manual process for any purpose without our express written permission;
  8. Violating the restrictions in any robot exclusion headers on the website or bypassing or circumventing other measures employed to prevent or limit access to the website;
  9. Deep-linking to any portion of the website (including, without limitation, the purchase path for any service) for any purpose without our express written permission;
  10. “Framing”, “mirroring”, or otherwise incorporating any part of the website into any other website without our prior written authorisation; and
  11. Posting or transmitting to this website any non-authorised material including but not limited to material that is in our opinion likely to cause annoyance, detrimental to or in violation of Parekh Group or third party's systems or network security, defamatory, racist, obscene, threatening, pornographic or otherwise unlawful.

You warrant that you shall not use the website or the products in relation to an emergency, such as if you believe you require urgent medical treatment, your ailments require physical examination, or in the event of accidents. You agree and acknowledge that (i) the website or the products are not to be used in a medical emergency or in situations requiring critical care; (ii) you shall be solely responsible for compliance with various applicable laws and shall be solely liable for any liability that may arise due to a breach of your obligations in this regard; and (iii) you shall extend all cooperation, at your own cost, in our defence of any proceedings that may be initiated against us due to a breach of your obligations under these Terms and Conditions.

You agree that you shall cooperate with us to develop and share testimonials, anonymous case studies, marketing materials, and measurement criteria for the value, benefits, and cost savings derived from the website and the products.

Indemnity

You agree to release, indemnify, and hold the Parekh Group and its affiliates, officers, employees, and agents harmless from all claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, caused by or arising out of claims based upon any breach by you of these Terms and Conditions or applicable law.

Jurisdiction and Governing law

The Parekh Group makes no representations that the material and information on this website are appropriate or available in all national locations or languages.

You and the Parekh Group agree that any controversy or claim arising from or pertaining to the use of this website shall be governed by laws of India and be submitted to the exclusive jurisdiction of the courts of Mumbai, India.

Force Majeure

We shall have no liability to you if we are prevented from or delayed in performing our obligations or from carrying on our business, by acts, events, omissions or accidents beyond our reasonable control, including, without limitation, strikes, lock-outs or other industrial disputes (whether involving our workforce or that of any other party), failure of a utility service or telecommunications network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of machinery, fire, flood, storm or default of suppliers or sub-contractors.

Third Party Rights

No third party shall have any rights to enforce any terms contained herein.

Assignment

You shall not license, transfer, or assign the rights, obligations, or covenants under these Terms and Conditions in any manner without our prior written consent. We may assign our rights to any of our affiliates, subsidiaries, or parent companies/Galderma Group, or to any successor in interest of any business associated with our services without any prior notice to you.

No Waiver and Severability

You agree that no action of ours, other than an express written waiver or amendment, may be interpreted as a waiver or amendment of any of these Terms and Conditions. If any provision of these Terms and Conditions is determined by any court or other competent authority to be unlawful or unenforceable, the other provisions of these Terms and Conditions will continue in effect. Such illegal or unenforceable provision shall be deemed modified to the extent necessary to render it legal, valid, and enforceable.

Updates

We reserve the right to make any changes and corrections to these Terms and Conditions. Please refer to this page from time to time to review these and new additional information. Any revised Terms and Conditions will be applicable from the time they are posted on the website. You will be deemed to have accepted the changes made to these Terms and Conditions if you continue to use the website once the changes have been posted.

Contact Us

All notices, requests, and communications for Parekh under these Terms and Conditions (other than routine operational communications) shall be sent to help@skinhealthandyou.com.