Please read this Privacy Notice (“Notice”) carefully to understand our policies and practices regarding your personal data (hereafter referred to as “Personal Data”) and how we treat it. This Notice applies to individuals who interact with Parekh services as set out below (“you” or “your”). This Notice explains how your Personal Data is collected, used, and disclosed by Parekh Integrated Services Private Limited (“Parekh”, “We”, "Us”, or “our”). It also tells you how you can access and update your Personal Data and make certain choices about how your Personal Data are used.
This Notice covers both our online and offline data collection activities, including Personal Data that We collect through our various channels such as websites, third-party social networks and through our vigilance activities.
If you do not wish to provide necessary Personal Data to Us (We will indicate to you when this is the case, for example, by making this information clear in our registration forms), We may not be able to provide you with our goods and/or services. This Notice can change from time to time (see Section 9 – Changes to this Notice).
This Notice provides important information in the following areas:
This Notice applies to Personal Data that We collect from or about you, through the methods described below (see Section 2), from the following sources:
Depending on how you interact with Parekh (online, offline, over the phone, etc.), We collect various types of information from you, as described below.
Cookies/Similar Technologies. Please see our Cookie Policy to learn how you can manage your cookie settings and for detailed information on the cookies We use and the purposes for which We use them.
We also use Google Fonts, which is a web font service provided by Google that enables the optimisation of our Websites providing the correct fonts. We host Google Fonts locally without ever having to connect to a Google Server and thus collect IP addresses.
The following paragraphs describe the various purposes for which We collect and use your Personal Data, and the different types of Personal Data that are collected for each purpose. Please note that not all of the uses below will be relevant to every individual.
| What we use your Personal Data for | Our reasons |
|---|---|
| Patient/Consumer service. We use your Personal Data for consumer service purposes, including responding to your enquiries. We collect information about how our Websites are used to be able to provide you with certain content and improve it based on the feedback We receive. Responding to your inquires typically requires the use of certain personal contact information and information regarding the reason for your inquiry (e.g. responding to any questions or concerns you may have concerning your use of the products, order status, technical issue, product question/complaint, general question, etc.). |
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| Marketing efforts. We process your Personal Data to undertake and improve our marketing efforts in relation to the products and the Website. |
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| Optimisation of products and services. We process your Personal Data to optimise the products and services. We will also share your personal data with Galderma India Private Limited or its affiliate companies (“Galderma”) who are the manufacturer of the products and for analysing the statistics as per business need. |
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| Contacting you and conducting advertising on third-party social networks. We use your Personal Data when you interact with third-party social networking features, such as “Like” functions, to serve you with advertisements and engage with you on third-party social networks. You can learn more about how these features work, the profile data that We obtain about you, and find out how to opt out by reviewing the privacy notices of the relevant third party social networks. |
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| Legal reasons or merger/acquisition. In the event that Parekh or its assets are acquired by, or merged with, another company including through bankruptcy, We will share your Personal Data with any of our legal successors. We will also use your personal data to comply with our legal obligations (e.g., tax law and product safety obligations). We will disclose your Personal Data to third parties (i) when required by applicable law; (ii) to establish or respond to legal proceedings; (iii) in response to a request from a competent law enforcement agency; (iv) to protect our rights, privacy, safety or property, or the public; or (v) to enforce the terms of any agreement or the terms of our Website. |
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| For Website usage analytics. We may also collect and process information about your visit to our Website, such as the pages you visit, the website you came from and the searches you perform. We may use such information to help improve the contents of the site and to compile aggregate statistics about people using our site for our internal usage statistics and market research purposes. In doing this, We may install "cookies" that collect the domain name of the user, your internet service provider, your operating system, and the date and time of access. |
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| Internal records. We process your Personal Data to maintain our internal records. |
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In case We want to use your Personal Data for purposes unrelated to those described in this Notice, We will first notify you and, where required, offer you a choice as to whether or not We may use your Personal Data in this manner.
In addition to the Parekh entity mentioned in the ‘Contact Us’ section (see Section 10), We share your Personal Data with the following types of organisations:
Parekh takes every reasonable step to ensure that your Personal Data are only processed for the minimum period necessary for the purposes set out in this Notice. We may retain your Personal Data for a longer period in the event of a complaint or if We reasonably believe there is a prospect of litigation in respect of our relationship with you. In case your information is no longer required for any purpose of lawful processing, then We will ensure it is disposed of in a secure manner.
In some circumstances, We may anonymise your Personal Data (so that it can no longer be associated with you) for research or statistical purposes, in which case We may use this information indefinitely without further notice to you.
We use appropriate measures (described below) to keep your Personal Data confidential and secure. Please note, however, that these protections do not apply to information you choose to share in public areas such as third-party social networks.
People who can access your Personal Data. Your Personal Data will be processed by our authorised staff or agents, on a need to know basis, depending on the specific purposes for which your Personal Data have been collected.
Measures taken in operating environments. We store your Personal Data in operating environments that use reasonable security measures to prevent unauthorised access. We follow reasonable standards to protect Personal Data. The transmission of information via the internet is, unfortunately, not completely secure and although We will do our best to protect your Personal Data, We cannot guarantee the security of the data during transmission through our Websites.
Transfer of your Personal Data. The storage as well as the processing of your Personal Data as described above may require that your Personal Data are ultimately transferred/transmitted to, and/or stored at, a destination outside of your country of residence. This may happen if any of our servers are from time to time located in a country other than the one you are based in, or one of our service providers is located in a country other than the one you are based in. By submitting your information and Personal Data to Us, you agree to the transfer, storage, and processing of such information and Personal Data in the manner described above.
You may have the following rights:
When We send you marketing and promotional content through email, We make best efforts to provide you with the ability to opt-out of such communications by using the opt-out instructions provided in such emails.
We will require appropriate evidence of your identity or to be provided with additional relevant personal information based on your relationship with Us before We are able to act on your request in circumstances where the Personal Data We have in our systems is insufficient to identify you or reply to your request. If you are submitting a request on behalf of someone else, it may be necessary that We verify your authority to submit such a request. You may therefore be asked to provide signed confirmation that you are permitted by the data subject or by law to submit such request.
If We change the way We handle your Personal Data, We will update this Notice. We reserve the right to make changes to our practices and this Notice at any time, please check back frequently to see any updates or changes to our Notice.
To exercise your privacy rights, please submit a relevant request using our Data Subject Request Webform.
To ask questions or make comments on this Notice and our privacy practices or to make a complaint about our compliance with applicable privacy laws, please contact our Group Data Privacy Office via email at: privacy@skinhealthandyou.com or in writing to Parekh Integrated Services Private Limited, C/o Parekh Prints, 1st Floor, IIt Bhatti, Italian Textile Compound, Goregaon East Mumbai 400 063.
You may also contact our Grievance Officer, whose contact details are the following: privacy@skinhealthandyou.com
We will acknowledge and investigate any complaint about the way We manage Personal Data (including a complaint that We have breached your rights under applicable privacy laws).
PISPL (Authorized Distributor of Galderma)
C/o. Parekh Prints, 1st Floor,
Italian Textile Compound, ITT Bhatti,
Goregaon-Vikroli Link Road, Goregaon (E), Off Western Express Highway, Mumbai 400063
Phone number: +91 7304971341
